Prepared in terms of section 51 of the Promotion of Access to Administrative Justice Act 2 of 2000
Contents
1.LIST OF ACRONYMS AND ABBREVIATIONS.
3. KEY CONTACT DETAILS FOR ACCESS TO INFORMATION FOR DR RAJAH’S PRACTISE.
4.GUIDE ON HOW TO USE PAIA AND HOW TO OBTAIN ACCESS TO THE GUIDE.
8.PURPOSE OF PROCESSING PERSONAL INFORMATION.. 6
10.THE RECIPIENTS OR CATEGORIES OF INFORMATION TO WHOM PERSONAL INFORMATION MAY BE SUPPLIED
11.PLANNED TRANSBORDER FLOWS OF INFORMATION.
1. LIST OF ACRONYMS AND ABBREVIATIONS
- “PAIA” means Promotion of Access to Information Act No. 2 of 2000 (as amended);
- “POPIA” means Protection of Personal Information Act No.4 of 2013;
- “Regulator” means Information Regulator; and
- “Republic” means Republic of South Africa
2. PURPOSE OF PAIA MANUAL
- This PAIA Manual is useful for the public: to check the categories of records held by a body which are available without a person having to submit a formal PAIA request; have a sufficient understanding of how to make a request for access to a record of the body, by providing a description of the subjects on which the body holds records and the categories of records held on each subject; know the description of the records of the body which are available in accordance with any other legislation; access all the relevant contact details of the Information Officer /Head of Body/Deputy Information Officer who will assist the public with the records they intend to access; know the description of the guide on how to use PAIA, as updated by the Regulator and how to obtain access to it; know if the body will process personal information, the purpose of processing of personal information and the description of the categories of data subjects and of the information or categories of information relating thereto; know the description of the categories of data subjects and of the information or categories of information relating thereto; know the recipients or categories of recipients to whom the personal information may be supplied; know if the body has planned to transfer or process personal information outside the Republic and the recipients or categories of recipients to whom the personal information may be supplied; and know whether the body has appropriate security measures to ensure the confidentiality, integrity and availability of the personal information which is to be processed.
3. KEY CONTACT DETAILS FOR ACCESS TO INFORMATION FOR DR RAJAH’S PRACTICE
- Dr. Viven Rajah
- Telephone: 031 201 3118
- Email: viven.rajah@gmail.com
- Website: entdoctordurban.com
- Practice address: Room 26, Chelmsford Medical Centre 2, St. Augustine’s Hospital 107 J.B. Marks Road Berea, Durban, 4001
- Other contact details:
- Trisha Devnarain, Practice Manager
- Telephone: 031 201 3118
- Email: rajah@ent.durban
4. GUIDE ON HOW TO USE PAIA AND HOW TO OBTAIN ACCESS TO THE GUIDE
- The Regulator has, in terms of section 10(1) of PAIA, as amended, updated and made available the revised Guide on how to use PAIA (“Guide”), in an easily comprehensible form and manner, as may reasonably be required by a person who wishes to exercise any right contemplated in PAIA and POPIA.
- The Guide is available in each of the official languages and in braille.
- The aforesaid Guide contains the description of-
- the objects of PAIA and POPIA;
- the postal and street address, phone and fax number and, if available,
- electronic mail address of the Information Officer of every public body, and every Deputy Information Officer of every public and private body designated in terms of section 17(1) of PAIA and section 56 of POPIA.
- the manner and form of a request for access to a record of a public body contemplated in section 11; and the manner and form of a request for access to a record of a private body contemplated in section 50;
- the assistance available from the IO of a public body in terms of PAIA and POPIA;
- the assistance available from the Regulator in terms of PAIA and POPIA;
- all remedies in law available regarding an act or failure to act in respect of a right or duty conferred or imposed by PAIA and POPIA, including the manner of lodging an internal appeal; a complaint to the Regulator; and an application with a court against a decision by the information officer of a public body, a decision on internal appeal or a decision by the Regulator or a decision of the head of a private body; the provisions of sections 14 and 51 requiring a public body and private body, respectively, to compile a manual, and how to obtain access to a manual; the provisions of sections 15 and 52 providing for the voluntary disclosure of categories of records by a public body and private body, respectively; the notices issued in terms of sections 22 and 54 regarding fees to be paid in relation to requests for access; and the regulations made in terms of section 92.
- The aforesaid Guide contains the description of-
- Members of the public can inspect or make copies of the Guide from the offices of the public and private bodies, including the office of the Regulator, during normal
working hours.
- The Guide can also be obtained upon request to the Information Officer/Head of Body; from the website of the Regulator (https://www.justice.gov.za/inforeg/).
- A copy of the Guide is also available in two official languages, for public inspection during normal office hours in English and Afrikaans.
5. CATEGORIES OF RECORDS OF MEDICAL PRACTISE WHICH ARE AVAILABLE WITHOUT A PERSON HAVING TO REQUEST ACCESS
| CATEGORY OF RECORDS | TYPES OF THE RECORD | AVAILABLE ON WEBSITE | AVAILABLE UPON REQUEST |
| Practice information | Telephone numbers of medical practice | Yes | |
| Practice information | Opening hours of medical practice | Yes | |
| Practice information | Location of medical practice. | Yes | |
| Other information | On a case by case basis. | On a case by case basis. |
6. DESCRIPTION OF THE RECORDS OF DR. RAJAH’S MEDICAL PRACTICE WHICH ARE AVAILABLE IN TERMS OF OTHER LEGISLATION
| CATEGORY OF RECORDS | TYPES OF THE RECORD |
| PAIA Manual | Promotion of access to Information Act 2 of 2000 |
| Other information | On A case by case basis. |
7. DESCRIPTION OF THE SUBJECTS ON WHICH THE BODY HOLDS RECORDS AND CATEGORIES OF RECORDS HELD ON EACH SUBJECT BY MEDICAL PRACTICE
| SUBJECTS ON WHICH THE BODY HOLDS RECORDS | CATEGORIES OF RECORDS |
| Medical records | Medical history of certain patients |
| Employee records | Certain employee records |
| Other information | Ad hoc information and other information as necessary for running medical practice. |
8. PURPOSE OF PROCESSING PERSONAL INFORMATION
- Purpose of processing personal information: Personal information is processed for the purposes of patient care, patient communication and for the purposes of practicing medicine with due care and diligence.
- Information may be shared with other doctors in the course of patient care. Information will not be held for longer than is necessary. Information may be shared with organisations if a subpoena is received.
- You may refer to the privacy policy further.
9. DESCRIPTION OF THE CATEGORIES OF DATA SUBJECTS AND OF THE INFORMATION OR CATEGORIES OF INFORMATION RELATING THERETO
| CATEGORIES OF DATA SUBJECTS | PERSONAL INFORMATION THAT MAY BE PROCESSED |
| Patients | Name, address, identity number, employment status, bank details. |
| Service providers | Names, registration numbers, VAT numbers, address, bank details |
| Employees | Address, qualifications, gender. |
10. THE RECIPIENTS OR CATEGORIES OF INFORMATION TO WHOM PERSONAL INFORMATION MAY BE SUPPLIED
| CATEGORY OF PERSONAL INFORMATION | RECIPIENTS OF CATEGORIES OF RECIPIENTS TO WHOM PERSONAL INFORMATION MAY BE SUPPLIED |
| Identity number and names | South African Police Services |
| Qualifications for qualification verifications | SA Qualifications Authority |
| As becomes necessary | As becomes necessary |
11. PLANNED TRANSBORDER FLOWS OF INFORMATION
- Information outside South Africa (cloud based or otherwise) has/will be stored for legitimate purposes and with due regard to the business of a medical practitioner. It shall not be done in a way that is outside the ambit of the law.
12. GENERAL DESCRIPTION OF INFORMATION SECURITY MEASURES TO BE IMPLEMENTED BY THE RESPONSIBLE PARTY TO ENSURE THE CONFIDENTIALITY, INTEGRITY AND AVAILABILITY OF INFORMATION
- Secure IT systems are used by the medical practice.
- Staff are trained appropriately in handling of personal information.
- The location at which the rooms of the medical practice are situated are under security.
- Data is stored in a manner that is at least reasonably expected of a medical practice.
13. AVAILABILITY OF MANUAL
- A copy of the manual is available on the website “entdoctordurban.com”.
- A copy of the manual is available at the office of the medical practice of Dr Viven Rajah, being Room 26, Chelmsford Medical Centre 2, St Augustine’s Hospital, 107 J.B Marks Road, Berea, Durban 4001.
- A copy of the manual is available to any person upon request and upon the payment of a reasonable prescribed fee.
- A copy of the manual is available to the Information Regulator upon request.
- A fee for a copy of the Manual, as contemplated in annexure B of the Regulations, shall be payable per each A4-size photocopy made.
14. UPDATING OF MANUAL
- The head of the medical practice of Dr Viven Rajah may on a regular basis update this manual.